Frequently Asked Questions
Do you provide International delivery?
No. Shipping is only in the United States.
How do I return an item?
If you are not satisfied with your item(s), you are to have your item(s) returned through the United States Postal Service for EXCHANGES or STORE CREDIT ONLY.
What forms of payment do you accept?
We accept the major credit cards Visa, MasterCard, American Express and Discover.
What if my package is lost or stolen?
The Rich Closet Boutique is not responsible for any lost or stolen packages. If your tracking information stats that your packages was delivered to your address, you must contact the United Postal Service 1-800-ASK-USPS(1-800-275-8777)
How long does shipping/delivery take?
Items ship between 3-5 business days.
How much does shipping cost?
Shipping is a flat rate of five dollars.
How do I track my package?
Currently, tracking information is not available immediately after an order is placed. An e-mail will be sent once the shipping label is created.